Voice Process Projects
Traderzplanet
Our team carried out business verification by conducting direct calls with merchants to confirm the legitimacy of operations, license status, and physical presence. This helped streamline onboarding processes for fintech integrations while mitigating fraud risk.
Metasource
Provided structured call-based verification for business databases. We collected validated responses for company ownership, services, and operational scale, playing a critical role in third-party data accuracy and CRM validation.
Sparksworld
Executed real-time KYC procedures via secure video calls for banking clients. Our agents guided customers step-by-step to verify identity documents, facial matching, and background compliance, significantly reducing onboarding time and drop-off rates.
Non-Voice Process Projects
Logistics
We managed an extensive dataset of logistics components, cataloging items based on specifications, compliance labels, and supply chain codes. This enabled smoother integration with ERP systems and enhanced warehouse traceability and audit readiness.
Lead Generation
Designed and executed multi-channel lead generation strategies using CRM systems, email workflows, and performance tracking. Focused on delivering high-conversion leads for IT, e-commerce, and education sectors through precision targeting and analytics.
KYC Automation
Handled backend KYC processing by validating document authenticity, running regulatory checks, and updating user records through encrypted platforms. This automation reduced manual workload and improved accuracy in customer profile validation.
Workforce Staffing Support
Supported recruitment agencies by performing resume sorting, data capture, and compliance documentation for thousands of candidates. Our streamlined processes helped staffing firms reduce turnaround time and enhance candidate onboarding experience.